Message On Hold Company
Audio-Visual in Norwood Payneham St Peters

Get professional audio and messaging solutions with our range of business communication options. Inform and educate your customers while they're on hold, with crafty and effective marketing messages, written and produced by the Telemall team. Our extensive library of music features a range of different styles and genres from throughout the years. We’re safe to have the correct part to represent you and suit your requirements. Enhance your brand with custom marketing messages for your business produced in our Australian Studios. Telemall’s experienced team of production managers, scriptwriters, voice over artists and audio production specialists will labor with you to ensure your on hold messaging solution remains correct to your brand and is updated at a level good for your business and industry. Telemall can yield you with equipment and installation for your telephone system all at no additional cost. At the end of the day, nothing beats picking up the phone and speaking with our gregarious team. Designed to greet, advise and communicate key messages to waiting telephone callers. Recorded Voice Announcements (RCA) are the recorded messages your caller hears when their call is beginning answered. The RCA is arguably the most crucial communication you have with your customers, because it's their beginning one. Our review and analysis of your Call Flow will help in developing or confirming RVs needed to superior suit your Call Flow. When looking at costs associated with RVs, we will total an analysis on the volume of labor requested and will bear a Quote accordingly. Interactive Voice Recordings (IV) are the recorded messages and selection menus callers hear and navigate through when they call your business. Accounting for almost a third of a customer's call experience, the IV must be well researched, smartly designed, and be so hasty and easy to use it provides all callers with a definite experience. They can direct customer calls to specific phone system extensions, moveable phone numbers, live answering or voice mail. In other words, calls are going where they should, when they should. When looking at costs associated with IVs, we will entire an analysis on the volume of labor requested and will produce a Quote accordingly. The correct part of music could be considered to be an extension your business’ branding and character. Telemall's experienced team can help identify the perfect music to reflect your brand message. We mindfully choose music that is different to the normal tracks you find elsewhere. With a library consisting of thousands of tracks, which span a range of genres and styles, you’re bound to find the music to suit your requirements and depart a permanent impression. Our library includes tracks from various decades from across the globe and is growing all the time. Telemall can also bear you with any necessary equipment for your telephone system and aid with its installation all at no extra cost.